Privacy Policy

This policy explains how this website (“we”, “us”) handles personal information. Replace this template with details that match your organisation, including your legal name, address, and the country whose laws apply.

Who we are

We operate this website. For privacy questions, use the contact email published in the site footer or on the Contact page.

What we collect

Depending on how you use the site, we may collect:

Information you type into forms (for example name, email, phone, and message text).
Account details if you register (such as name, email, and a password we store only as a secure hash).
Booking, event, course, or order details you submit, including payment status. Card numbers are not stored on this website; payments are handled by Stripe or PayPal on their own pages.
Technical data such as IP address, browser type, and pages viewed, used to run and protect the site.

Cookies

We use cookies that are needed to run the site: a login session if you sign in, and (if the shopping cart is turned on) a signed cart cookie so your basket can be remembered. These are not advertising cookies. Third-party payment pages may set their own cookies when you check out. You can block cookies in your browser, but then login, cart, and some forms may not work.

How we use information

We use it to provide the pages and services you asked for, to reply to you, to take payment for items you buy, to keep the site secure, and to meet legal duties (for example tax records). We do not sell your information.

Sharing

We share information only when needed: with payment providers to complete a purchase, with email delivery on our hosting account, or if the law requires it. Name the extra tools you actually use (newsletter, analytics, maps) in this section.

How long we keep it

Form messages, member accounts, bookings, and payment records are kept while they are needed to provide the service and for a reasonable period afterwards for accounts and disputes. You can ask us to delete information we are not required to keep.

Your rights

Depending on where you live, you may have the right to see, correct, or delete your information, to object to certain uses, or to complain to a data protection authority. Contact us using the email on this site to make a request.

Children

This site is not directed at children under 16. If you believe we have information about a child, contact us and we will delete it.

Changes

We may update this policy. The date at the top of the published page is the version in force. Replace this sentence with the date you last edited it.